Koorong is a leading Australian retailer, with stores located in every capital city and some major regional areas and a thriving online presence. Our busy National Call Centre is seeking an enthusiastic, high performing  Full-time   Call Centre Assistant Manager  to join their vibrant team, based in Sydney.   Bring your solid leadership skills to help lead and motivate the Call Centre team to great success. Along with your management duties, this role will also focus on reaching out to existing and prospective customers through an outbound strategy. Our loyal customers are warm and keen to hear about our latest products and services. This rewarding role will provide you with the opportunity to link our customers with valued resources.   As a valued member of our team, you will be responsible for: Supervising staff and assisting in managing the day to day operations of the Call Centre Establishing a plan to sell our products through outbound calls in a professional and friendly manner to consumer and business contacts Providing exceptional customer service to existing and new customers  Staying well informed of the product range and internal processes Meeting set targets and KPI’s   We want to hear from candidates who have: Previous experience managing and developing a team Solid leadership and organisational skills Previous call centre experience with outbound telephone sales Solid interpersonal skills with the confidence communicating and selling over the telephone Ability to exceed set targets Ability to work well independently and as part of a team Intermediate level of computer literacy, along with fast and accurate typing skills A positive attitude with the drive to succeed is essential! This is a Full-Time role (38 hours per week), we require candidates to be available to work Tuesday to Saturday (Tuesday to Friday from 8am to 7pm and Saturday 8am to 6pm).   This is a unique role, unlike any other sales role! Apply today for the opportunity to join an organisation that brings value to the community. Training and a supportive team environment will be provided, along with endless learning opportunities.  TO APPLY Send a resume with a cover letter addressing the criteria. e:    callcentrejobs@koorong.com.au Closing Date: ASAP Candidates are invited to apply as quickly as possible, as we will assess applications as they are received.

Koorong has a fantastic full-time career opportunity available within our IT team. Based at West Ryde, this position will involve the development and support of the Koorong web site and AWS environment, as well as other varied and challenging internal applications.  The suitable applicant will have University qualifications in Computer Science or similar and have the capacity to work well as part of an outcomes-focused cross-functional team. Key Criteria: 2+ years of experience as a DevOps Engineer Demonstrated commercial experience with managing and supporting on-premise and AWS infrastructure; machine configuration management, monitoring and maintenance and networking: Route53, EC2, Auto-Scale, ELB/ALB, S3, WAF Solid technical background in Java, json, xml, web services, batch scripting, and ideally network troubleshooting Experience deploying and troubleshooting applications on Linux systems on-premise and on AWS Knowledge of web security principles (OWASP) Solid understanding of software delivery processes and tools, i.e. distributed version control systems (git/svn), CI/CD (CodeDeploy and BitBucket) Applicants will need to be eager to learn and adapt to emerging technologies. You will be task focused, demonstrate good organisational skills, prepared to work under pressure and have the ability to become rapidly familiar with a large codebase.   Koorong offers: Fabulous career potential Dynamic and challenging role within a friendly and supportive team environment Opportunity to work with a purpose supporting the ministry of Koorong and the Bible Society Australia Group TO APPLY Send a resume with cover letter, addressing the listed criteria, to: e:    itjobs@koorong.com.au Closing Date: ASAP Candidates are invited to apply as quickly as possible, as we will assess applications as they are received

Koorong are seeking an organised, reliable and friendly person with a passion for Christian retailing to join our Adelaide team. We are seeking a Duty Manager who has experience supervising a small retail team, preferably in a bookstore or similar environment. Bring your solid leadership skills to this casual role with a difference. Role Specifics: Supervisor responsibilities Adelaide location Casual hours Available shifts are Only for Fridays/Friday nights up until 9:30pm and all day on Saturdays Providing excellent customer service is the key purpose of this role along with the important responsibility of supporting the Store Manager by supervising shifts, efficiently opening/closing the store and stock maintenance. Other duties also include cash register operation, re-stocking shelves, pricing stock and store merchandising. Key Criteria: We are looking for an organised person with strong leadership skills who can efficiently supervise a store and work cohesively within a team environment. Excellent communication and interpersonal skills is a must as well as a positive attitude. An intermediate level of computer literacy is essential. Previous retail experience in a bookstore or book department is highly desirable. A good knowledge of Christian resources would be an advantage. BENEFITS: Work with a purpose in supporting the ministry of Koorong Staff discount available at our Koorong stores Friendly team environment and training on site TO APPLY Send a resume with cover letter, noting your availability to: e:    adelaidejobs@koorong.com.au Closing Date: ASAP Candidates are invited to apply as quickly as possible, as we will assess applications as they are received  

Koorong is seeking organised, reliable and enthusiastic people with retail experience who are looking for a casual role with a difference. Join our fast-paced, fun and friendly team as we seek to provide excellent service to our valued customers. Role Specifics: Newcastle location Casual hours Shifts available from Monday to Saturday In addition to the important task of serving our customers, this position also involves cash register operation, re-stocking shelves, pricing stock, store merchandising, opening/closing the store and other duties as required.   Key Criteria: We are looking for hard workers with excellent communication and interpersonal skills. You will be accurate and efficient, have a positive attitude and be able to work well both in a team environment and unsupervised. Excellent organisational skills and the ability to focus on completing tasks on time is also valued.   Retail experience and an intermediate level of computer literacy is essential. A passion for Christian retailing and a good knowledge of Christian resources would be an advantage.   BENEFITS: Work with a purpose in supporting the ministry of Koorong Staff discount available at our Koorong stores Friendly team environment and training on site TO APPLY Send a resume with cover letter, noting your availability to: e:    newcastlejobs@koorong.com.au Closing Date: ASAP Candidates are invited to apply as quickly as possible, as we will assess applications as they are received