13 Jul, 2021

Acquisition & Retention Manager

  • Tearfund
  • A mix of onsite at Blackburn, Melbourne and remote
Part time / Full time Charity Fundraising

Job Description

  • Live out every day your own commitment to see people freed from poverty
  • Use your superb marketing and relational skills to inspire new donors to give, and existing donors to continue their support
  • An opportunity to work with one of Australia’s most-loved international development agencies


About the role

The Acquisition & Retention Manager role is integral to Tearfund’s wider community engagement plan, which aims to grow a movement of Christians in Australia working to see lives transformed for people living in extreme poverty. The role will develop supporter journeys and experiences designed to increase financial support and therefore retain existing supporters and secure support from new donors.

This will require

  • Contribution of strategic insights and taking an evidence-based approach to grow financial support.
  • Demonstrated ability to work collaboratively across teams to strengthen existing fundraising campaigns, to attract and retain donors.


Is this you? To be successful in this role, you will have;

  • Demonstrated experience acquiring and retaining donors in a not-for-profit environment, or customers in a commercial equivalent
  • Experience engaging the Christian community in Australia
  • Demonstrated ability to meet financial KPIs and delivering significant financial results
  • Data analysis and interpretation experience
  • Excellent verbal and written communication skills


About Tearfund:


Tearfund is a Christian development, relief and advocacy organisation responding to global poverty and injustice. We work in partnership with local Christian agencies to end poverty, challenge inequality and build sustainable communities. We go where the need is greatest, acting with courage to tackle injustice so that all may experience fullness of life.


To work at Tearfund is to live out your vocation; a space where your faith, passion for justice and skills intersect. Tearfund offers you the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need it the most. As part of the Tearfund team, you are part of a movement which works toward a just and compassionate world in which all people have the opportunity to achieve their God-given potential.


Tearfund offers a friendly and flexible work environment, generous salary packaging benefits, and the challenge to grow and explore in your faith and justice journey.

 Download the position description here

How to apply:

Send us your CV and a short cover letter as soon as possible to people@tearfund.org.au

In a short cover letter, tell us about:

  • Why the Acquisition & Retention Manager role resonates with you
  • Your marketing experience in a not-for-profit or commercial environment (address the selection criteria in the position description)
  • Why Tearfund? How do your values align with ours?

Position Location:   A mix of in office at Blackburn, Melbourne or remote, depending on COVID-19 restrictions and business needs

Early applications are encouraged, as this position will be filled as soon as possible.

Tearfund Australia’s recruitment and selection procedures and checks reflect our commitment to the well-being and protection of children and vulnerable people. We seek to be a diverse workplace, in which people of different backgrounds, genders and ages work together and are equally appreciated and respected. People from culturally and linguistically diverse backgrounds are encouraged to apply for Tearfund roles.

Apply Now