16 Jul, 2021

Order Processing / Customer Service Assistant

  • Koorong
  • Adelaide SA, Australia
Casual Retail & Consumer Service

Job Description

Casual | Adelaide, SA

This is no ordinary retail job, achieving extraordinary things!

Koorong is Australia’s leading Christian retailer with 14 stores Australia-wide and a thriving online business. We are seeking a customer focused, reliable and enthusiastic casual Order Processing Assistant to join our Adelaide team. Join our fast-paced, fun and friendly team as we seek to provide excellent service to our valued customers.

Role Specifics:

  • Adelaide location
  • Immediate start
  • Casual hours
  • Shifts available from Monday, Tuesday and Friday with some Saturday work required after initial training period.

The primary responsibilities include:

  • Dispatch of mail order as required
  • Picking and processing stock on a daily basis for orders
  • Some customer service in-store, as well as with external customers
  • Achieve performance targets and KPI’s
  • And other duties as directed

Key Criteria:

The ideal applicant needs to be self-motivated, reliable and work well on their own. Speed, accuracy and efficiency are vital elements for this role due to the high volume stock turnover involved. Although the role is primarily task-focused, a willingness to assist customers is required.

A positive can-do attitude is essential, along with a general safety awareness and physical fitness to safely perform duties including manual handling of heavy items.

Minimum 6 months retail experience required, some picking/packing experience is preferred and an intermediate level of computer literacy is essential. A passion for Christian retailing and a good knowledge of Christian resources would be an advantage.

Koorong offers:

  • Learning and development opportunities
  • Friendly and supportive team environment
  • Staff discount available at our Koorong stores
  • Opportunity to work with a purpose supporting the mission of Bible Society Australia including Eternity News, Centre for Public Christianity, Koorong and Acorn Press

To Apply

Send a resume with cover letter, noting your availability to: adelaidejobs@koorong.com.au

Closing Date: ASAP

Closing Date


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