16 Nov, 2021

Partner Relations Assistant

  • SIM Australia
  • Penshurst NSW, Australia
Part time Admin & Office Support Customer Service Mission

Job Description

Do you have experience with customer service and support and would like to use your skills in ministry? Are you looking for an opportunity to merge your professional skills with your heart to make the Gospel global? If you have the legal right to work in Australia and can identify with and support SIM’s Mission, Purpose, Core Values and Statement of Faith, then we encourage you to apply.


We are a Christian Mission Organisation that is convinced that everyone needs to hear the Gospel. Our heart is to make disciples of Jesus in communities where He is least known. We partner with local Australian churches in equipping and sending out cross-cultural gospel workers, with a variety of skills and talents, to serve in a diverse range of ministries. For more information visit www.sim.org.au.


As part of SIM’s Relationship Department, you will provide day-to-day support and communication with partners who support SIM’s mission workers and ministry projects through answering donor and ministry enquiries, donation processing, data entry and other administration tasks. The role supports interaction with SIM’s partners primarily via email or phone.

The Partner Relations Assistant’s role is a part-time position, and the successful applicant will be based out of the SIM Australia’s Sydney office in Penshurst.


The successful candidate will have:

  • A heart to follow Jesus and actively participate in a church community.
  • Customer service experience, communicating professionally and confidently on the phone, through email and in other forms of communication.
  • Ability to work effectively in a team environment, and autonomously as required.
  • Ability to multi-task, exercise flexibility and be capable of learning on the job. A level of in-house training will be provided for the role.
  • Intermediate Microsoft Office skills.


  • Data entry experience (with ThankQ or similar non-profit database or CRM tools) – to assist with data entry to support SIM’s donors and gift acknowledgement and receipting.
  • Experience with the processing of donations or similar transactions.
  • Previous clerical experience.

For further information, or to obtain the selection criteria to submit an application, please email human.resources@sim.org.au.

Applications close 3 December 2021 (unless the position is filled before the closing date) and only those successful for an interview will be contacted.

Closing Date

3rd December 2021

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