18 Jul, 2019
Koorong is a leading Australian retailer, with stores located in every capital city and some major regional areas and a thriving online presence. Our busy National Call Centre is seeking an enthusiastic, high performing Full-time Call Centre Assistant Manager to join their vibrant team, based in Sydney. Bring your solid leadership skills to help lead and motivate the Call Centre team to great success. Along with your management duties, this role will also focus on reaching out to existing and prospective customers through an outbound strategy. Our loyal customers are warm and keen to hear about our latest products and services. This rewarding role will provide you with the opportunity to link our customers with valued resources. As a valued member of our team, you will be responsible for: Supervising staff and assisting in managing the day to day operations of the Call Centre Establishing a plan to sell our products through outbound calls in a professional and friendly manner to consumer and business contacts Providing exceptional customer service to existing and new customers Staying well informed of the product range and internal processes Meeting set targets and KPI’s We want to hear from candidates who have: Previous experience managing and developing a team Solid leadership and organisational skills Previous call centre experience with outbound telephone sales Solid interpersonal skills with the confidence communicating and selling over the telephone Ability to exceed set targets Ability to work well independently and as part of a team Intermediate level of computer literacy, along with fast and accurate typing skills A positive attitude with the drive to succeed is essential! This is a Full-Time role (38 hours per week), we require candidates to be available to work Tuesday to Saturday (Tuesday to Friday from 8am to 7pm and Saturday 8am to 6pm). This is a unique role, unlike any other sales role! Apply today for the opportunity to join an organisation that brings value to the community. Training and a supportive team environment will be provided, along with endless learning opportunities. TO APPLY Send a resume with a cover letter addressing the criteria. e: firstname.lastname@example.org Closing Date: ASAP Candidates are invited to apply as quickly as possible, as we will assess applications as they are received.
Koorong West Ryde NSW, Australia Full time